Returns & Exchanges

Returns and exchanges on unworn and unwashed items may be made up to 14 days from the date delivered (per tracking).

We will pay for shipping for damaged/defective items.  Buyer to pay shipping for returns/exchanges for any other reason.

We do not offer return shipping labels for item refunds.  We do not refund original shipping charges unless it is our mistake in shipping the wrong size or item.  Refunds will be credited back to your account 1-3 business days after we have processed the refund.

We do not accept returns or exchanges for sale items.

Items that have been washed or worn are not able to be returned or exchanged.  Items that smell of smoke will not be accepted under any circumstance.

 

Returning or exchanging items:

• Include reason for return
• Include original order number

 

Mail to:

Queen City Sportswear

PO Box 54396

Cincinnati, OH  45254

 

If you have further questions, please contact us.